Report a concern
Something happened — we're here to help
You don't need to have all the answers before reaching out. Tell us what's happened and our team will help you work out the safest next step.
Treated with care and confidentiality
No judgement — ever
Responded to promptly during business hours
You can choose to remain anonymous
Submit a concern
Tell us what's happening
Share as much or as little as you're comfortable with. You don't need to use formal language. For urgent situations, please call us directly or use the 4Cs helpline.
What happens next
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1We receive your concern and a member of our team reviews it promptly during business hours.
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2We'll be in touch to understand the situation better and talk through the safest next steps.
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3We help you navigate — whether that's guidance, investigation support, or connecting you to the right resources.
Prefer to call?
During business hours you can reach us directly.
1300 707 009Mon – Fri · 9:00 am – 5:00 pm AEST
Urgent or out of hours?
24/7 Cyber Incident Helpline
Online incidents don't wait for business hours. The 4Cs helpline is available around the clock — including nights, weekends and public holidays.
Access the 4Cs helplineNot sure if it's serious enough to report?
It is. If something feels wrong, that's enough reason to reach out. There's no threshold you need to meet before contacting us.