From a parent perspective, the most important outcome was harm reduction. Having Cybernetic Shield, a coordinated service manage the investigation, provide clear guidance, and connect us with appropriate wellbeing support reduced distress at a critical time. It allowed us to make informed decisions, support our child effectively, and move forward with greater confidence. The type of holistic care model utilised by Cybernetic Shield plays an important role in supporting families and schools to respond safely and appropriately to serious online safety risks.
Parent of a state school student (name withheld)